CONSUMER RIGHTS -
WITHDRAWAL - CANCELLATION RETURN CONDITIONS
GENERAL:
1. If you place
an order electronically through the website you are using, you are deemed to
have accepted the preliminary information form and distance sales contract
presented to you.
2. Buyers are
subject to the provisions of the Consumer Protection Law No. 6502 and the
Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws
regarding the sale and delivery of the products they purchase.
3. Shipping
costs, which are the cost of product shipment, will be paid by the buyers.
4. Each purchased
product is delivered to the person and/or organization at the address specified
by the buyer, provided that it does not exceed the legal period of 30 days. If
the product is not delivered within this period, Buyers may terminate the
contract.
5. The purchased
product must be delivered complete and in accordance with the qualifications
specified in the order and with documents such as warranty certificate and user
manual, if any.
6. If it becomes
impossible to sell the purchased product, the seller must notify the buyer in
writing within 3 days of learning about this situation. The total price must be
returned to the Buyer within 14 days.
IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID: 1. If the Buyer does not pay
for the product he purchased or cancels it in his bank records, the Seller's
obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD: 1. If,
after the product is delivered, it is determined that the credit card with
which the buyer paid has been used unfairly by unauthorized persons and the
price of the product sold is not paid to the Seller by the relevant bank or
financial institution, the Buyer may return the contracted product within 3
days, at the expense of the SELLER. must be returned to the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO
UNPREDICTABLE REASONS: 1. If force majeure occurs that the Seller cannot
foresee and the product cannot be delivered on time, the Buyer is notified of
the situation. The buyer may request cancellation of the order, replacement of
the product with a similar one, or postponement of delivery until the obstacle
is eliminated. If the buyer cancels the order; If the payment is made in cash,
this fee will be paid in cash within 14 days from the date of cancellation. If
the buyer has made the payment by credit card and cancels it, the product price
will be returned to the bank within 14 days from this cancellation, but it is
possible that the bank will transfer it to the buyer's account within 2-3
weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT: 1. The buyer will
inspect the goods/services subject to the contract before receiving them;
dents, broken, packaging torn, etc. Damaged and defective goods/services will
not be received from the cargo company. The goods/services received will be
deemed to be undamaged and intact. BUYER must protect the goods/services
carefully after delivery. If the right of withdrawal is to be used, the
goods/services should not be used. The Invoice must be returned along with the
product. RIGHT OF WITHDRAWAL: 1. BUYER; Within 14 (fourteen) days from the date
of delivery of the product purchased to him/her or to the person/organization
at the address indicated, he/she may exercise his right of withdrawal from the
contract by rejecting the goods without assuming any legal or criminal
liability and without giving any justification, provided that he notifies the
SELLER via the contact information below.
1. SELLER'S
CONTACT INFORMATION FOR RIGHT OF WITHDRAWAL NOTIFICATION:
COMPANY
NAME/TITLE:
Alldenims Tekstil Ticaret Limited Şti
ADDRESS:
Mahmutbey Taşocağı Yolu Cad. C Block No 25/3A Bağcılar/İstanbul
EMAIL:
alldenims@alldenims.com
PHONE: +90 (212)
916 32 55
FAX:
DURATION OF THE
RIGHT OF WITHDRAWAL:
1. If the buyer
purchases a service, this 14-day period starts from the date of signing the
contract. The right of withdrawal cannot be exercised in service contracts
where the performance of the service begins with the approval of the consumer
before the right of withdrawal expires.
2. Expenses
arising from the exercise of the right of withdrawal belong to the SELLER.
3. In order to
exercise the right of withdrawal, written notification must be made to the
SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the
product must not have been used within the framework of the "Products for
which the Right of Withdrawal cannot be Exercised" provisions set out in
this contract.
USE OF THE RIGHT
OF WITHDRAWAL:
1. The invoice of
the product delivered to the third party or the BUYER, (If the invoice of the
product to be returned is corporate, it must be sent together with the return
invoice issued by the institution when returning it. Order returns whose
invoice is issued on behalf of institutions cannot be completed unless the
RETURN INVOICE is issued.)
2. Return form:
The products to be returned must be delivered complete and undamaged, together
with their box, packaging and standard accessories, if any.
RETURN
CONDITIONS:
1. The SELLER is
obliged to return the total price and the documents that put the BUYER in debt
to the BUYER within a period of 10 days at the latest after receiving the
notice of withdrawal, and to receive the goods back within 20 days.
2. If the value
of the goods decreases or the return becomes impossible due to a reason arising
from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages
in proportion to the fault. However, the BUYER is not responsible for any
changes or deteriorations that occur due to the improper use of the goods or
product within the right of withdrawal period.
3. If the
campaign limit amount set by the SELLER falls below due to the exercise of the
right of withdrawal, the discount amount used within the scope of the campaign
will be cancelled.
PRODUCTS FOR
WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
1. Underwear
bottoms, swimsuits and bikini bottoms, make-up materials, disposable products,
goods that are prepared in line with the BUYER's request or clearly personal
needs and cannot be sent back, goods that are in danger of rapid deterioration
or that may expire, can be sent to the BUYER. Products that are not suitable
for health and hygiene to be returned if their packaging is opened by the BUYER
after delivery, products that are mixed with other products after delivery and
cannot be separated due to their nature, goods related to periodicals such as
newspapers and magazines, other than those provided within the scope of the
subscription agreement, electronically In accordance with the Regulation, it is
not possible to return instant services or intangible goods delivered to the
consumer immediately, as well as audio or video recordings, books, digital
content, software programs, data recording and data storage devices, computer
consumables, if their packaging has been opened by the BUYER. In addition, it
is not possible to exercise the right of withdrawal regarding services that
started to be performed with the approval of the consumer before the right of
withdrawal expires, in accordance with the Regulation.
2. Cosmetics and
personal care products, underwear products, swimsuits, bikinis, books, copyable
software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables
(toner, cartridges, ribbons, etc.) must be returned in unopened, untested
packages. They must be intact and unused.
PRODUCTS FOR
WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
1. Underwear
bottoms, swimsuits and bikini bottoms, make-up materials, disposable products,
goods that are prepared in line with the BUYER's request or clearly personal
needs and cannot be sent back, goods that are in danger of rapid deterioration
or that may expire, can be sent to the BUYER. Products that are not suitable
for health and hygiene to be returned if their packaging is opened by the BUYER
after delivery, products that are mixed with other products after delivery and
cannot be separated due to their nature, goods related to periodicals such as
newspapers and magazines, other than those provided within the scope of the
subscription agreement, electronically In accordance with the Regulation, it is
not possible to return instant services or intangible goods delivered to the
consumer immediately, as well as audio or video recordings, books, digital
content, software programs, data recording and data storage devices, computer
consumables, if their packaging has been opened by the BUYER. In addition, it
is not possible to exercise the right of withdrawal regarding services that
started to be performed with the approval of the consumer before the right of
withdrawal expires, in accordance with the Regulation.
2. Cosmetics and
personal care products, underwear products, swimsuits, bikinis, books, copyable
software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables
(toner, cartridges, ribbons, etc.) must be returned in unopened, untested
packages. They must be intact and unused.
DEFAULT AND LEGAL
CONSEQUENCES
1. BUYER accepts,
declares and undertakes that in case of default when making payment
transactions by credit card, he will pay interest within the framework of the
credit card agreement between the cardholder and the bank and will be
responsible to the bank. In this case, the relevant bank may take legal action;
may demand the expenses and attorney's fees that may arise from the BUYER, and in
any case, in case of default due to the BUYER's debt, the BUYER agrees to pay
the damages and losses suffered by the SELLER due to the delayed performance of
the debt.
PAYMENT AND
DELIVERY
1. You can make a
Bank Transfer or EFT (Electronic Fund Transfer) to any of our Garanti bank
accounts (TL).
2. You can
benefit from online single payment or online installment opportunities with
your credit cards through our website. For online payments, the amount will be
debited from your credit card at the end of your order.